| Address: | Mumbai City, Maharashtra, 781017 | | Website: | www.servify.in |
Hon'ble sir,
I have bought a one plus 3 handset paying rs. 27999 in the month of august, 2016. it had accidental insurance cover for one year under third party scheme of servify pvt. ltd.
In the month of september my phone had an accidental liquid spill and got damaged. as per policy, i claimed for the damage repair. the servify team gave me a mail to provide all details in a document provided by them. i filled up all documents and paid rs. 1000 as asked by them.
Their policy was to repair the phone in 20 days. i have to call them again and again to repair it. they gave me a message in the android app on 23rd september that your device inspection is complete and repair will take 5-6 days. its more than one and a half month till today, they havent given my phone. when i call them they give excuses everytime, they promise to call me but never call me back. i am tired of this harrasment. kindly take nescessary action. Was this information helpful? | 
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