| Address: | 560011 | | Website: | oneplus.net |
Hi i am a victim for one plus one mobile case id (230410), i have purchased this mobile through amazon.In on 20th jan 2015, it was good until december 2015, then it started giving me problems especially the mic, i have submitted my mobile in the indranagar branch (Hcl touch), they said if there is a software problem, we would fix and give the mobile in a day's time, i got my phone back on the next day saying the phone is fixed
After 15 days the same problem occurred and i blasted those people and gave my again on 16th jan 2016, i had only 5 days of time for my warranty, so i want this to be fixed with in warranty, but unfortunately after 10 days i got my mobile back with out repair, they said mic is out is stock and i[censored] want to give again then u gotta go to another one plus but it would charge for u cause is out of warranty
I was out of town so had asked my friend to pick that up, when i come back and called customer care people on[protected] a girl named deepika picked called and asked all the queries and put me on hold for 28 min, yes its 28 min, saying i will transfer the call to tech support, again a executive by name sai and done the same, then mohammad same thing, so like this i have made around 15 calls in 10 days asking for help
No one will respond and they ask me to wait for 20 min on call and dis connect, the most worst customer support i have ever seen and will see
Do not buy one plus products, worst worst worst customer support Was this information helpful? | 
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