OnePlus India — Issue with OnePlus Bullets Wireless Z Bass earphone

Address:

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I have purchased OnePlus Bullets Wireless Z Bass earphone last year where as one year warranty. But after 4 months earphones unable to turn on. Even one day one magnet of earphone came out and I fixed with glue. I am working in private sector and work suffered lot of due to such inferior product. I even not got any reply from Amazon after updating complaint. After using another option for earphone I visited OnePlus service Centre for replacement of earphone under one year warranty period, they out rightly refused for replacement. Requested you intervene and help to get it replace.

Thanks

Ramnesh Sharma
(Complaint has been also submitted with Ministry of consumer affairs)