OnePlus India — Manufacturing Issue with handset

Address:

Hira Building, Municipal No. New 213 Ward no 76,Brigade Road, Richmond Town,Karnataka,India.

I purchased a Oneplus 8t on Dec'25th, 2020. It has just been over an year and the handset is facing issues with its motherboard. The handset did not experience any accidental damage/water spillage/software issue. It is clearly a MANUFACTURING ISSUE. People at the service center have acknowledged this. I tried visiting the service center many times. I even contacted the support team through email. I am asked to pay 26000/- as replacements charges of the motherboard. Why should I pay for a manufacturing issue on their end? I asked the company to fix the issue free of cost. I did not get any response. It has become really difficult for me to carry on with my daily activities without my mobile phone. It has also tainted my image in my organization as I am not able to contact my co-workers when needed. I have been dealing with severe emotional distress due to this.