OnePlus India — Missing fingerprint sensor of my device

Address:gs1 ground floor akash mall, Aerodrome Cir, Kota, Rajasthan 324007

I submitted my device to the authorized service center of Kota Rajasthan on 26/5/22 regarding my issue of heating issue which I was facing in my device and was in a state of intolerance so in order of that has submitted my device and received my device on 10/7/22 after repeated calls and several reminders by me to the customer care. They have tortured me at the epitome as they could by just passing on my concern every day and also not responding to my calls in many cases. After receiving my product back, My fingerprint sensor was missing and I got to know when the local phone repairing shop opened my phone this act of one plus the customer care is highly non-tolerable and I want strict action to be taken against the customer care and want my purpose to be resolved as sooner as possible
Was this information helpful?
No (0)
Yes (0)
OnePlus India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OnePlus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    1168
    Pending
    0
    Resolved
    38
    OnePlus India Phone
    +91 80 0852 2008
    OnePlus India Address
    Flat # 7 & 10, Upper Ground Floor, Devika Tower, Nehru Place, New Delhi, India - 110019
    View all OnePlus India contact information