OnePlus India — My phone is not repared

Address:

Cdlu sirsa

I send my phone that was in complementary extended warranty given by red cable I send my phone by their pickup service and after 15 days service center call me and they told me that my extended warranty is not show in there software and they told me to wait for sometime but after one month they told me same that my phone warranty is not there software and they told me that we don't know how much time it will take so we will send it back and u will b updated with your warranty will b updated we will call u and now the care center is not picking my phone