OnePlus India — My product is not deliver

Address:

Delhi

M[protected] Is my order no. I ordered onplus 8t on 15 oct it is now 26 oct its been more then 10 days you can’t deliver my product and give me details i contact your customer care daily but they do nothing. Why you take orders you can’t deliver. If you can’t deliver my product please return my money. My money is stuck i want my money back