OnePlus India — My Service request is not yet closed even after 4 months

I have opened a repairer request IN02019TV[protected] on 19th Sep 22. . After follow-up On 21st nov they opened new case[protected] and after multiple follow-up on 12th dec they replaced panel and due to power outage we couldn't check that time. later when i checked the panel was bulge out from the plastic outbar and TV is configured with some one else profile . then i realized this is not new they replace it with someone rejected parts. I need all new. .[protected] is the latest request for old parts replacement.