OnePlus India — New TV got Defect

Hi I have recently bought a Oneplus Q1 TV from One Plus India Website and its been observed that there were dead pixels in the TV and have made a compliant, Since a month Customer service is telling that they have been waiting for the parts and not even letting us know the ETA . Its been so frustrated that after paying Rs 60000 for a TV and it came as Defect,
TV order id : M[protected]
Date of Purchase : 07/10/2021
IMEI Number : 002100DM7W0207DE14

Hope these details will help you .