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OnePlus India — One plus 43 Y1 smart tv

Address:Kasba khutar post and thana khutar teh powayan distt shahjahanpur pin code 242405

My One plus tv not work and automatic one and off . This problem is maximum 40 days . One plus care complaint but not come to my complaint acsen. Pls solve my problem. One mothes before my complaint reference id 041U9WOK36W0
PLS SOLVE MY PROBLEM
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