OnePlus India — One Plus 9R - Recurring and Multiple software issues

I bought my One Plus 9R mobile on 29.12.2021 and it is within warranty.

From the First Month itself I started having multiple issues with my mobile. Authorised One plus service centre team updated my mobile's software multiple times. Still issues are recurring and they are in multiple. Whenever I approach Service Centre, they ask to call Customer Service Call Centre, Whenever I call Customer Service Call centre they ask me to reach service centre.

The following are the listed issues :

- Mobile is getting hanged.
- Whenever I use search bar to open apps, it is re-routing me to home screen and is getting hanged for a while.
- Apps are always getting crashed. Everytime, I have to unstall and re-install the app.
- Though the mobile scrolling smoothness kept in 120hz, still the scrolling is hard and it is not like other One Plus phones.
- Most of the times, I have to restart my Mobile to get the signals in my mobile.

Uday Gamini
[protected]
[protected]
Was this information helpful?
No (0)
Yes (0)
OnePlus India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OnePlus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    1168
    Pending
    0
    Resolved
    38
    OnePlus India Phone
    +91 80 0852 2008
    OnePlus India Address
    Flat # 7 & 10, Upper Ground Floor, Devika Tower, Nehru Place, New Delhi, India - 110019
    View all OnePlus India contact information