OnePlus India — One plus phone green line display issue

Hi Team,

I have been discovered with green line display issue. I have contacted one of the one plus support team and it was mentioned that it will be fixed if you were able to send the phone to the service center. As I'm residing outside the country now and I'm not able to send this one to service center. Now I have given this to one of my friend to send this to the service center, But I couldn't even book a slot to pick and delivery option and also no service centers are near by too. There is no action been taken till now. I'm not able to use the phone properly for past one month. I request a replacement phone immediately.