OnePlus India — One plus TV U1S 50" Not working and No response from Customer care

Address:

Hyderabad Telangana state

Hi this is HARISH from Hyderabad Telangana State, I have purchased a OnePlus TV through Amazon in the month of December, 2021. The TV started malfunctioning (horizontal lines on the screen) since more than one months. And it was under Warranty so I have contacted the customer care vide omplaint No. IN02284TV[protected] on 24th October 2022 and a technician has inspected the TV on 30th October'22 and stated that the panel is to be replaced. Nothing has been done after that despite speaking personally to the customer care several times. Every time when I contact customer care, they tell the issue will be resolved in 24/48 hours. but the issue remained unsolved. I experience with OnePlus is worst.