OnePlus India — OnePlus bullet Type-C earphone

Address:218K/6B, Jayantipur Preetam Nagar, Near Kalash Garden Prayagraj

Recently I've ordered the earphone but after using it for 3days the voice was cracking and lagging.. after requesting for a replacement in my near service center (which is in Prayagraj, Civil lines) they said that it will take 1month to replace.. what kind of service is this that CUSTOMER has to wait for a whole 1month.. after 1month a call from Lucknow OnePlus service center CUSTOMER called me and said your earphone has arrived here and will be replaced from here. 1week also gone and I didn't get my earphone whenever I called them the phone is always busy they also don't reply on WhatsApp.. what kind of service is this from a well known company like OnePlus.. worst experience pathetic, never gonna buy item from this ### OnePlus.
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