OnePlus India — OnePlus is delaying the replacement of the tv .

Address:

Shrilakshmi apartment flat n.o-302, 3rd floor , behind ibaco icecream, opp garden , near old venkatgiri hotel , ngo colony, maka layout, new jewargi

I Tejashwini from Gulbarga Karnataka have purchased OnePlus y series 40 inch tv from poorvika Pvt limited Gulbarga. The show room people came to install the tv .when tv was installed there have been lines on the tv panel . There was a problem in the software of the tv. We purchased tv on 31 January 2022, To process the complaint to replacement of the Tv they dragged till 11 th February 2022 . And today being 25 th February 2022 . There is no improvement in my case. The customer support people only lie saying your case is escalated . Your case is at high concern and I have tagged your email and your case will be solved at the earliest . But bloody no body either the store where I brought the tv nor the OnePlus customer support nobody is able to tell me where is the tv and when it is going to reach me .My registered mobile number [protected] .My email id [protected]@gmail.com