OnePlus India — OnePlus TV Y1S pro50 display

Address:	Kuttiparambil house po padiyam muttichur Thrissur Kerala 680641
Website:	OnePlus india

I had purchased OnePlus TV Y1S pro50 wide bill no MHEC[protected] bill dated 26 aug 2022 from the OnePlus site. Demo was given and the product was fine. I installed the the Tv on 8th Oct on the eve of my house warming. It worked fine for 10 days and suddenly one day the screen started flickering and after 2 days the screen was blank. I registered a complaint IN02018TV[protected] on 24th oct and after multiple followups, an exe from service centre visited my place on 30th Oct and declared it cannot ve repaired by him and will update the service centre. Since then iam clueless on my company l complaint...i called multiple times to know the status but was asked to wait for 24-48 good for a callback which I yet to receive...i want the TV to be replaced and nothing less than that..(not interested in part replacement).if that is not possible..pls refund my money... expecting a prompt and favorible response.

Regards,
Chandramohan
[protected]