OnePlus India — OnePlus U1S TV 55

I purchased my TV with the below details for which the panel and motherboard is not working and technician visit stated it to be replaced. I’ve been waiting for 2+ months and panel didn’t arrive yet and now the motherboard as well. I’ve been trying to contact OnePlus but didn’t get any response. I don’t need repair now and want to get the complete TV replacement.

TV Model: OnePlus TV U1S 55UC1A00 IN
Order No. : M[protected]
Serial No.: E6210060B6BB00029
Chat ID reference for panel issue:[protected]Sept 5)
Complaint Number for motherboard issue: S[protected]