OnePlus India — oneplus wireless earphone bass edition audio problem

Address:

ONEPLUS ECS INDORE SHOWROOM NO. 4 (Gr Floor) & unit NO. 105)1st floor headquater satya-sai square vijay nagar indore452010.

My headphones are not working correctly so I go for a replacement but
The service center has denied our request for the replacement of our product. They have not interested to resolve our issues and they were rude.