OnePlus India — Received defective piece

Address:

Durga Prasad behind vivekananda high school kodibag, Karwar

Order number:M[protected]

Got defective piece, on the second day itself the phone strated giving me heating issue.the other person can't hear me on call. The face Id is not working and today my contacts have dissapeared if I cantact the company's customer support they ask me to send the product for repair I did not pay so much to get the defective product.i asked for replacement and they say replacement should be within 15 days on delivery...I received the product on 31st dec 2021.I have been on call and chats with customer support everytime they told me to run troubleshooting steps use phone in safe mode...why to buy this expensive phone if it can't support 2 third party app...