OnePlus India — refund not initiated even calling customer care about the same issue

yashaga80

from Delhi, Delhi

Address:

oneplus.in

This is to draw your kind attention that i placed an order on oneplus.in for oneplus 8 pro order number: m[protected] and the order was cancelled by their team. Even after calling multiple times, i get the same answer that refund will be initiated within 24 hours and already 18 days have been passed and no refund has been initiated yet. The order amount is about rs 60000. Please help me in providing refund reference no.

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OnePlus India customer support has been notified about the posted complaint.

Jul 26, 2020

Updated by yashaga80 I placed an order for Oneplus 8 pro Order Number: M[protected] on 15 June 2020 and then the order was canceled. The refund was not initiated by oneplus for the same, i have been mailing & calling oneplus support for quite a long time about the refund of my order but get the same silly answer every time that they have been working on it and problem will be solved in 24-48 hours. It is an amount of Rs 57348 stuck for the last 40 days, oneplus is taking new orders regularly but not able to solve the pending problem. Before launching new phones like Nord they should improve their services and then expand their business.