OnePlus India — Refund not Issued

I have placed two orders of Ce3 lite on 1 August 2023, First of all you yourself cancelled the order by showing “Order canceled due to non-existent offer”.

Order id are

M[protected]

M[protected]

Now I am not receiving refund in my credit cards for both the orders for last 20 days.

Today is 20 August 2023 I have not received any of my refund.

Already bank has included charges and other expenses of this order. I will not pay any extra penny for your mistakes or cancellations.

I have attached Screenshots of orders refund status.

Totally Unruly Behaviour of Customer support.

Customer support replying same like bots.

No sign of refund.

Only giving further dates.

Full of Harassing experience I got from you.