OnePlus India — Regarding behaviour of staff at authorised service centre

Address:

Qdigi services limited, Shop no 5, Suncity Mall, Hisar, 125005

This is in regards to the rude and disrespectful behaviour towards my father at one plus authorised service centre at Qdigi services limited, Hisar, Haryana. The service centre employees were very rude and disrespectful towards my father. Refused to give him the phone back citing that their machine stopped working even after my father showed them the email and sms of money being deducted. Started shouting at my father. 10 or so people gathered and saw what was going on and my father only got his phone back once the people gathered admonished the staff. Even then he was very disrespectful. Wasted 2.5 hours of my father and he had to go through a harrasment by these people. Please take appropriate action or I would have to file a legal complaint to address the harassment done towards my father.