OnePlus India — Regarding OnePlus Bullets Wireless Z Bass earphone
R
rajuaadi
Oct 6, 2022
Oct 14, 2022
This thread was updated on Oct 14, 2022
Address:
NA
Dear Sir/Madam
I have purchased OnePlus Bullets Wireless Z Bass earphone last year where as one year warranty. But after 4 months earphones unable to turn on. Even one day one magnet of earphone came out and I fixed with glue. I am working in private sector and work suffered lot of due to such inferior product. I even not got any reply from Amazon after updating complaint. After using another option for earphone I visited OnePlus service Centre for replacement of earphone under one year warranty period, they out rightly refused for replacement. Requested you intervene and help to get it replace.
Thanks
Ramnesh Sharma
Was this information helpful?
No (1)
Yes (0)
OnePlus India customer support has been notified about the posted complaint.
Oct 06, 2022
Updated by rajuaadi Dear Sir/Madam
I have purchased OnePlus Bullets Wireless Z Bass earphone last year where as one year warranty. But after 4 months earphones unable to turn on. Even one day one magnet of earphone came out and I fixed with glue. I am working in private sector and work suffered lot of due to such inferior product. I even not got any reply from Amazon after updating complaint. After using another option for earphone I visited OnePlus service Centre for replacement of earphone under one year warranty period, they out rightly refused for replacement. Requested you intervene and help to get it replace.
Thanks
Ramnesh Sharma
Mail ID: ramnesh.[protected]@gmail.com
Oct 07, 2022
Updated by rajuaadi No response has received.
Oct 08, 2022
Updated by rajuaadi Issue has been already raised with Ministry of consumer affairs.
Oct 10, 2022
Updated by rajuaadi Dear Concern
I have purchased OnePlus Bullets Wireless Z Bass earphone last year where as one year warranty. But after 4 months earphones unable to turn on. Even one day one magnet of earphone came out and I fixed with glue. I am working in private sector and work suffered lot of due to such inferior product. I even not got any reply from Amazon after updating complaint. After using another option for earphone I visited OnePlus service Centre for replacement of earphone under one year warranty period, they out rightly refused for replacement. Requested you intervene and help to get it replace.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more