OnePlus India — Replacement of my one plus Tv

Hello sir my TV is under warranty and it's damage I called to customer care and they send their engineer to check and they said your TV will got replacement but now it's more than one month I didn't got my new TV I am just giving you my reference number IN02125TV[protected] First they said that they will repair it in 15 days then after 14 days when i called them they said they will give me replacement and said me to wait for more 15 days but Its 30 days there is no reply from them they are making me fool