OnePlus India — Replacement phone

Address:

Magnet Sion

Dear sir
Myself shankar nimai saha purchased oneplus 9r 8gb ram phone on this date 29/08/21 from your respected shop after using on same day at night my phone started heating hanging and facing many technical issues. So i went to your shop second day to inform & approach to store maganer about what I am facing issues on phone and request your respected manager (Mukesh kumar) to replace faulty one plus 9r phone. And at present time I have proof technical issues front of your manager (mukesh kumar). He said if there his issues on phone I will replace your phone give the commitments to me before purchasing phone after issues.
He suggested me way to gallery of one plus at kurla & I visited on oneplus services center with one staff of magnet.
My question is to you this phone cost me around by after Credit card 38000 MRP - 40000 and its just after purchasing phone on same days o[censored]sing it start facing technical issue so my humble request to you please exchange my one plus with new phone or refund my money within a 3days replace my phone.