Oneplus — One plus 43 Y1S /Replacement not yet done

Address:	Mobitech Creation Private limited ,A2 ,Unit no 1,2,4 Mumbai-Nasik Highway Village Vahuli Post-Padgha Tal,Bhiwandi,Maharashtra
Website:	Oneplus store app

On[protected], I purchased a one plus TV from the one plus app store using my HDFC debit card EMI option. TV was delivered on[protected] through deliverhy.com. On[protected], while watching the display, horizontal lines appeared and the display disappeared.

The next day, I raised a support request with one of the One Plus Support team members, and a technician was assigned to my house from a third-party vendor. He confirmed that the display was having an issue. The same issue had also been reported to One Plus Daily. I communicated with the One Plus team via WhatsApp and phone calls. They said that a replacement had been approved but that the product was not in stock in Bangalore. The TAT is coming to an end. They didn't give me proper information about my replacement.