ONGC — Delayed transaction otp and call drop.

Address:

Sambhal, Uttar Pradesh, 244412

Complaint bearing mobile no.[protected].
During transaction for air ticket on dt. 08.03.2016, OTP received late by 2-3 hrs.and i could not booked ticket due to session expired.Also facing problem of call dropping . this type of problem facing since Jan 2016. The same time I made contact to customer care of banks i.e. sbi/ icici and got responds positively with advise to contact service provider.
so, it is requested to lok into the matter & resolve my problem.
Awaiting for your prompt action pl.
AK SRIVASTAVA