| Address: | Gautam Buddh Nagar, Uttar Pradesh, 201301 |
| Website: | WWW.onlinedealstoday.co.in |
I had been offered a holiday package and assured free gift by Online Deals Today, vide their telephone call and mail dtd 28TH May 2015.
I booked this package on 29th May 2015, by making payment of INR 7999 in cash into their HDFC Bank account no [protected].
I received the Order confirmation vide their mail dtd 30th May 2015.
I subsequently placed my Order Booking Request Form no ODT001334 dtd 28th Aug 2015 with them, in their prescribed format and as per their rules, vide my mail dtd 30th Aug 15. Further, on their request the hard copy of the Order form, alongwith requested documents, was couriered to their office First Flight AWB no E[protected] dtd 1st Sep 2015. This was delivered to their office on 3rd Sep 2015.
I have constantly been following up with them to provide me with a reservation confimation, for the preferred dates, at the preferred locations (Raichak or Kolkata), in a resort mentioned on their Resort list on the date of the booking. However, regretfully they have not been able to provide me with a reservation confirmation till date.
Furthermore, they have been trying to mislead and coerce me to accept the reservations for resorts that do not appear on their Resort list, for the subject preferred locations, on the date of the booking.
There is no response to my phone calls. No response to my emails. I have not received a reservation confirmation (in line with the terms of their offer). I am yet to receive the assured free gift.
In view of their failure to provide me with the much awaited vacation and unable to wait any I requested for a refund of my payment, on 8th Oct 2015. However I am yet to receive the same till date either.
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