Comments
Hello Turboshopp Team
My self Surender Kumar i have purchased mobile handset through my order no. T28506 online shopping portal turbooshop on 07/07/17 (7 july). Its delivered me on 10/07/17 (10 july). They send me duplicate mobile handset & also send fake invoice/no invoice with charged gst on 10/07/17. They clearly cheat customers as well as government through selling duplicate items & collecting tax via fake invoices. I request you to plz look into this matter & take action against this fraud online portal company.. Here attach the proof of invoice.
My self Surender Kumar i have purchased mobile handset through my order no. T28506 online shopping portal turbooshop on 07/07/17 (7 july). Its delivered me on 10/07/17 (10 july). They send me duplicate mobile handset & also send fake invoice/no invoice with charged gst on 10/07/17. They clearly cheat customers as well as government through selling duplicate items & collecting tax via fake invoices. I request you to plz look into this matter & take action against this fraud online portal company.. Here attach the proof of invoice.
turboshopp's reply, Jul 25, 2017
Dear kuldeep nokhwal,
Greetings from Turboshopp!!
We apologize for the inconvenience. This product comes with 6 Months warranty and it is provided by Warranty Value.
Please write to warrantyvalue@gmail.com or call at 9911040271.
Your Mobile phone will be collected from your doorstep and warranty will be applicable as per the below condition:
Received product in good condition, but not working.
Battery not charging.
Charger not working.
It is mandatory to keep your warranty card and invoice to claim the warranty.
Thanks & Regards
Turboshopp Support
Greetings from Turboshopp!!
We apologize for the inconvenience. This product comes with 6 Months warranty and it is provided by Warranty Value.
Please write to warrantyvalue@gmail.com or call at 9911040271.
Your Mobile phone will be collected from your doorstep and warranty will be applicable as per the below condition:
Received product in good condition, but not working.
Battery not charging.
Charger not working.
It is mandatory to keep your warranty card and invoice to claim the warranty.
Thanks & Regards
Turboshopp Support
Greetings from Turboshopp.com!!
Order number: - T23398
We apologize for the inconvenience.
We will share GST invoice as per your request. As you are unhappy with the product we will refund your order. We will arrange reverse pickup of the product within 2-3 days, once we receive the product at our returns section we will initiate the refund
For any issue you can drop an email at [protected]@turboshopp.com your issue will be addressed within 24-48 hrs.
Thanks & Regards,
Turboshopp Team