[Resolved] Aditya Birla Nuvo Ltd — Not Delivered product even after 1 month | |||
I placed an online order on 13th August in Trendin.com using my credit card ( order # FFLUBBJES) and till now I haven't received the order, whereas as per the company policy I'm supposed to get it delivered in 2-7 days. I have sent many mails to them but didn't get any response. They customer care number doesn't work most of the time. Every time I have to try at least 10 times to talk to them.I spoke to them at least 15 times till now and everytime they say that they are going to ship it in next 48 hours max and they are going to escalate this matter, but till now nothing has been happened, everytime they are telling me the same story. When I ask the person that I want to talk to his manager, as i not at all convinced with his actions, every time the executives say that the manager is not available at this point of time and he will call me back within 2 hours with the update, but eventually they never call me back. Upon search on internet I found many similar issue for this company, whereas it claims as a apart of Aditya Birla group. This kind of customer service is really unacceptable, I'm going to register a case in the consumer court for such a harassment. So guys please guide me if someone has already done so. Be careful when you are buying something from this site. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
This is to inform all that now trendin resolved my issue by issuing a credit voucher of paid amount. Rs.1274
The best ever possible solution a the actual consignment lost in transit, feels more comfort to deal with them.
The best ever possible solution a the actual consignment lost in transit, feels more comfort to deal with them.
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As the shopping bag value Shopping Bag Value above Rs.2499, there was a free gift (Wrist Watch). On 08.02.2014 received one shipment and paid Rs.1274, while opening found its contain only free gift.
From 9th Feb 2014 contacting trendin customer care to get an relevant update, but till now didn't received any valuable update just sending message saying that "There is a issue with this shipment delivery . Hence the same has been escalated to our concern department and we will revert back at the earliest".
For each and every my requests receiving the same message, will post more details once confirm the loss of Rs.1274 for an unwanted free gift.