BagItToday — Non-delivery of order

Sir
I made an online transaction from bagitoday.com on 3rd Feb 2013 worth Rs. 2098/- using my credit card.
The Order ID is [protected].
The payment was deducted from my credit card but I got confirmation mail from bagitoday stating that transaction has been unsuccessful.
I then sent them the credit card statement wherein the transaction amount was indicated in favor of bagitoday.
Since then I have been regularly writing to them but my complaint remains unaddressed till date.
I am yet to receive my order or refund of money.
I would say that bagitoday is a crooked enterprise not worthy of any dealing.
Ashish
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Comments

Dear Sir,

Wwould like to inform you that we have not recieved your amount regarding the order ID mentioned by you.This transaction is failier.

Further we would like to inform you that If the amount have debited from your credit card account so please contact to your bank and sent us your credit card statemen so that we can resolve your issue.

Further, we would also like to inform you that, we will update you the status through your e-mail id.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Kashifa Khan
Online Support (Bag it today)

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