[Resolved]  Indian Health Organisation New Delhi — Fraudulent Transaction on HDFC Bank Credit by IHO Team

Address:64 Okhla Industrial Estate, Phase – 3, New Delhi – 110020, South Delhi, Delhi

Respected All,

I want to draw your kind attention that on 10/04/2013 I got a call from [protected] on my mobile no - 9868xxxx73 saying that its a call from HDFC bank CP branch New Delhi regarding card limit enhancement along-with the Health vouchers for which I have to pay an amount of Rs 7,500.00 to Indian Health Organisation New Delhi along with this the new card. She told me that my name is Tanisha and my extn No is-1103. She also confirmed me that these are the recorded lines from which she was calling me and telling me about the product information. She confirmed my mailing address of the HDFC credit card no - 5523xxxxxxxx7142 with the credit limit as well. I clearly told her that I am not interested to avail such health vouchers at all.

Without my consent the same was debited from my HDFC bank credit card account no - 5523xxxxxxxx7142 of Rs 7500.00 at UMBAI M IHO9552 06Mon on 10/04/2013 at 1.20 pm as I told her so many times I am not interested in availing all such coupons/vouchers. When I contacted to my HDFC bank customer care team they advice me to take the cancellation receipt from vendor so that the same will not charged from my account and they also blocked my card for security reasons on the same day. I immediately contacted the Indian Health Organisation customer care team to cancelled the transaction because it was not done by me nor by my consent and I also drooped the email for the cancellation of membership if approved by IHO but till date they are giving me a false hope that we are working on your request and your case will be resolved on priority. I am continuously doing followup on the same but no result comes from IHO side only fake commitment every time.

I request the authority members to kindly consider my request and do the needful in my favour so that my full amount of Rs 7,500.00 will be credit back to my HDFC credit card account. Waiting for a positive response from your side.

Thanking you,
With Regards

Raheel Khan
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Aug 14, 2020
Complaint marked as Resolved 
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    +91 11 3940 4466 [Delhi/NCR]
    +91 22 3940 4466 [Mumbai]
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    Indian Health Organisation [IHO] Address
    64 Okhla Industrial Estate, Phase – 3, New Delhi, Delhi, India - 110020
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