Indiatimes Shopping + Wall Black Photo Frame Collage — Refund not received | |||
Hi, This is the worst experience I am getting from Indiatimes shopping. I have ordered Wall Black Photo Frame Collage(Order No. : [protected]) online from Indiatimes on 14th Jan 2013 which I received in broken/damage condition. So I raised complaint (Case ID :- 645593) for the cancellation of this item on 23rd Jan 2013 and resolution date for this case was 13th Feb 2013. But till date I have not received any refund for this item.Calling on this number[protected] from last month, but always received vague answers. Whenever I called them they commit order will be cancelled in next week and you will get refund in 2-3 days. But till date order is not cancelled. Customer care supervisor also not bother to reply or ready to talk to me. Please can anybody help me on this? I am going to wait for another couple of days, if there is no action or response I am thinking of going to Consumer court, can anybody please guide me on this. Thanks, Dinesh [protected] Was this information helpful? | |||
3 Comments | |||
Comments
Dear Dinesh,
Please accept our sincere apologies for the inconvenience caused to you. We have taken a note of the details of your complaint for further enquiry.
You will be updated on a resolution status very soon.
Regards
Indiatimes Shopping.
Please accept our sincere apologies for the inconvenience caused to you. We have taken a note of the details of your complaint for further enquiry.
You will be updated on a resolution status very soon.
Regards
Indiatimes Shopping.
Hi,
As per the discussion and confirmation this order is cancelled on 28th March 2013 and amount will credit to my a/c withing 10 working days. But till date I have not received any refund. Indiatimes shopping should pay me the 3 months interest on the refund money.
As per the discussion and confirmation this order is cancelled on 28th March 2013 and amount will credit to my a/c withing 10 working days. But till date I have not received any refund. Indiatimes shopping should pay me the 3 months interest on the refund money.
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picson — deadline
hello sir,this is a warm request to you,that may landline phone is dead from 25th nov
kindly do any action.....to reconnect it.
thanking u!!!!