[Resolved]  Puppies4sale — Product not delivered after payment and repeated complaints

Address:

Hyderabad, Andhra Pradesh

Hi

I had purchased a bed for my dog from Puppies4sale.in (order #98). I had opted for the Pet Dogs Snoozer Waterproof Lounger Pet Bed that costs 700. Initially, I had opted for cash on delivery option, but when I called, the person said they do not have that option for delivery in my area. He asked me to transfer money through net banking and guaranteed that the bed will be delivered in 2-3 working days and that he should send me details of the courier once the payment is received . He also assured me that there is a buyers protection for the site and i wont have to worry about not getting the product.

I needed the bed and thought it was reasonably priced, so I made the payment. When I didn't get a confirmation mail about the payment or the courier details, which the person had promised to send, i called him back a second time, and he said there were some technical difficulties because of which he could not send the detail earlier. He then promised to send details immediately, but sent me some random number, claiming it to be the tracking number. I called the courier company and realized that it was the wrong number.

Ever since, i have been tying to get in touch with the team, but haven't been able to get any kind of reply, to phone or email. The phone is either switched off, or never answered when I call. I have sent him messages too, but in vain. I even asked them to transfer teh money back if they cannot send the bed. And I got no response for that either.

It has been more than a week and the team at puppies4sale.in has not bothered to reply to any of my mails, nor answer my calls. I am more or less convinced that I was cheated by these guys, and that I have transferred an amount of 735 for nothing. I guess my money is gone, but I do not want these people to get away with their doing.

I request that proper action be taken, and the site be closed down before more people like me get cheated.