[Resolved] ShopClues — ShopClues Defect HDD-6406409 | |
Hi Sir, Product detail : Seagate Expansion 1 TB Hard Disk Drive Portable USB 3.0 +USB 2.0 Code: 448435 I was order online “Seagate USB HDD” from shopcluse on 30th Aug 2013 & I have received hard disk on 6 Sep 2013.(shopCluse order no # 6406409) I was facing issue with HDD on day one ( some its detected or some time it’s not ) after three day its completely not detecting. I have log the complain in shopcluse on 15th Sep 2013 but still no action taken by shopcluse. Shopcluse send me defected product and instead of take any action against your registered supplier they are saying to me to go service center... !! I have send hard disk to Seagate service center & they retune back HDD to me because this product is export product & Seagate not support this kind of product...I think shopcluse are cheating with customer.. I humbly request you to intervene in the matter and resolve the issue. Thanks & regards, Piyush Dixit +91-[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved ShopClues customer support has been notified about the posted complaint. | |
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+91 12 4441 4888 (Customer Support)
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We are regretful for the inconvenience cause to you in response to the received product. We are arranging the reverse pick-up of the same. The tracking details will be shared to you via mail. Once the product reaches our warehouse, we will proceed with the next course of action as per your ease.
Regards,
ShopClues Support