[Resolved]  STAR CJ Alive / VLCC Sona Moti Kit — incorrect information about free gift

Address:

Dharwad, Karnataka

Sir,

It was very pathetic and disappointing by the lie and trust breaking scheme/ offer that was give by star cj during advertisement on TV and during clarification at time of order placing on telephone no [protected]

I ashish/ monika jain from dharwad karnatka had placed an order no[protected] on star cj dt 16.06.2013 which was received on 19.06.2013 .

The product order was of VLCC SONA MOTI FACIAL kit along with this there is an offer for 4000 Rs voucher ,Which can be used with VLCC before 30.06.2013 .

During order it was confirmed by person other side of telephone that we need not to pay anything to the VLCC during use of voucher .

But today 22.06.2013 when we went to VLCC center which is 20 Km from my home ,VLCC asked for tax to be pay by us .

Then we called STAR CJ ALIVE customer care no[protected] and asked them to talk to VLCC center person ,They discussed but after that also VLCC person dose not entertain that voucher .

Also they had talk very roughly to my wife and misbehave .


I am very disappointed and deeply hurt by this kind of lie by star cj alive .


I want star cj alive to return my money and i will return product to them.

Also i will report this case to consumer court and ministry of information and broadcasting against STAR CJ ALIVE


Picture of product was attached


Your faithfully

Ashish/Monika Jain
Ph No [protected]