Address: | 560103 | Website: | onlinedealstoday.co.in |
Dear team,
I don't know how genuine you guys are, but if you are really genuine then you should need to check the facts.
1. you have mentioned that i can ask for refund within 7 days, which clearly means weather i am satisfied or not i can ask for refund which i already did.
2. Your so called proclaimed operational manager told me that he can process my refund at any point of time. He does not need to adhere to policy also, he can process the refund even after 3 months.
3. your booking team sent me incorrect bookings, even number of nights were not correct in that. Also, I can not get the confirmation from hotel. I can not make the plans based on tentative bookings, in which you can even confirm number of adults and number of nights.
4. below is the email from you about booking, where as i asked for 4 adult for 4 nights, you are trying to give 3 nights for 2 adults, that too in any hotel of your choice. How justified is that.
Period of booking – From(28 Dec 2015) to ( 31 Dec 2015 )
Number of members accommodated – 2 Adults
Room Category – Standard or Deluxe Rooms
5. Do you think that i should change my flights based on the confirmation above and need to ask my friends to drop the plans since we got booking only for 2 adults for 3 nights.
So, you have failed to do the bookings on all fronts and telling me that my claims are unjustified.
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