[Resolved]  Onlinelegal India — Failed to provide service within committed time and not ready to refund.

Fastinfo Legal Services Pvt. Ltd — Failed to provide service within committed time and not ready to refund.
I
Imran2784
Jan 15, 2022
Mark as Resolved

I had paid Rs. 2359 to FastInfo Legal Services Pvt. Ltd. on 04/01/22 for legal assistant in a matter. It was informed to me that after making of payment one advocate will be assigned to me to take care my case. But there was no response from their side after making payments.

I called to them to know the status of my complaint then they Informed me that within 4-5 days from the date of payment they will assigned an advocate to take care my case and he will call me.

But till 12 January no call was received from their side and meanwhile my problem was sorted out.

On 12 January I mailed them regarding refund of my money as they failed to provide services within committed time and no need of their services.

But they did not replied to my mail.

On 13 One Advocate Mr.Tanveer Ansari called me but I could not received his call as I 2as driving that time.

On 15 He again called me I received his call and informed him about my case as the same is already sorted out and no need of your services.

He apologized me over phone call for delay in contact. I have call recording also.

I have sent 3 mails to them for refund my money but they are not ready to even reply of my call.
It my humble request kindly help me in this issue as a legal firm will cheat to people than how a common man can rely on legal system of India.