Onlineskyshop.com — Received a damaged infrared walker

My order was placed by my mother Pramila Rao. We received a broken machine, we have been trying to call since yesterday but no one lifts the call. On sending messages via whatsapp, the team views the messages, we get blue ticks for the messages but no reply. The product is worth 5000. Please take the product back and arrange for a full refund. Meanwhile our lawyer is filing a case for all the harassment we have been through.