| Address: | 500034 | | Website: | www.oppo.com/in/contact-us |
I have purchased a F1S phone on 23/09/2016 and found that the phone is not working in condition and visited the service centre located at Banjara Hills, Hyderabad on 26/09/2016. after a long discussion the executive found that phone is have some issue asked me to submit the phone for 24 hrs observation. later I visited the store on the next day and was told the phone is working in good condition and when I asked to show the observation reports, they said that they have deleted them and faking about the observation.
I had a very long 2 hours argument and they are not willing to replace my phone for a new one. so I had to leave the phone with them and approached the store I bought, they are not helpful either. I complained to Oppo over the phone and given a complaint number C-[protected] on 30/09/2016 stating that they would call me back in 24 hrs time and no one turned up calling.
I seek an exchange for my phone. Was this information helpful? | 
