Oppo Mobile — defective piece of mobile & poor after sale service by company

Address:

Akola, Maharashtra, 444101

Respected sir my self purchase your company mobile of medel no: Neo 7 on dated 11.02.2016 from local dealer of my town akot " Sadguru cellular" jawahar road Akot, Tq:Akot dist:Akola maharashtra, but this handset was defective since purchase, it has problem of mobile network, in this handset mobile network not sustained every time, network on & off was going daily even after 1 hour or 30 minute, myself change my network companies many time but still same problem arising. myself submitted this mobile four to five time for problem resolve to local dealer and he forward it to Akola service centre but my problem not resolved. each time they return mobile with remark repaired but problem continued as prior, last time myself directly submit mobile handset to Akola Service centre named " pace tel system pri ltd" shop no:f2, ist floor, opposite kharote jewellers, gandhi road square, Akola. but customer care centre pay no attention toward my complaint, they told they will replace mother board of this mobile but they didnt changed it, problem persist as it is last time on dated 22.01.2018 myself again submit my mobile to that customer care system akola they again told that they will changed its motherboard at present mobile handset is there.
sir since i purchase this mobile it became headache for me, myself purchase oppo mobile neo 7 & myself convince other person of my contact for purchasing oppo companies mobile but myself get defected piece and also not get help & support from customer care center of company. due to this problem myself mentally, physically & financialy harassed, still harassing, myself not want to defame oppo company hence till this date matter not reported in news paper, local channel and also myself not go into consumer court for justice. still i need only replaced piece of mobile value for my money hence it is most humbly requested to you kindly takeup the matter with Akola customer care centre and manage to replaced mobile piece with another piece,
thanking you.