[Resolved]  Orange Tours And Travels — bill against luggage is too much and inform in between the travel

Address:Coimbatore, Tamil Nadu, 641045

I was carry small box of oil bottle for home use from my native coimbatore to hyderabad. While boarding i inform this is oil box keep safely. They are not inform anything about parcel charge. Inbetween at the place in hosur, they suddenly came to ask parcel charge rs.300 and give bill, oil cost is rs.500, but parcel charge is rs. 300, they not put weight. I[censored]r policy like this u sould inform before that or u should inform at least while boarding but u r doing this type of activity is like equal to theft. And they are not give any bill for that amount.
Was this information helpful?
No (0)
Yes (2)
Mar 6, 2019
Complaint marked as Resolved 
Orange Tours and Travels customer support has been notified about the posted complaint.
Jan 21, 2019
Updated by Jothi Jo
Coimbatore to Hyderabad 3:30 pm 8:00am
21/01/2019, Monday

Still they not give bill
Verified Support
Jan 22, 2019
Orange Tours and Travels Customer Care's response
Dear Concerned,

As per your complaint, we request you to share your journey details or contact details on [protected]@orangetravels.in so that we can trace out the crew and do the needful at the earliest.
Verified Support
Feb 02, 2019
Orange Tours and Travels Customer Care's response
Once again we are requesting you to provide us with your journey details or registered mobile number.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Orange Tours and Travels
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    498
    Pending
    0
    Resolved
    49
    Orange Tours and Travels  Phone
    +91 99 5123 6666
    Orange Tours and Travels  Address
    Orange Tours & Travels, Plot No : 132, Near Suchitra Bus Stop,Suchitra, Jeedimetla Village, Hyderabad, Andhra Pradesh, India - 500055
    View all Orange Tours and Travels contact information