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Orange Tours and Travels Complaints & Reviews

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Last updated Feb 22, 2024
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Orange Tours and Travels Phone Numbers

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+91 99 5123 6666
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Orange Tours and Travels Head Office Address

Orange Tours & Travels, Plot No : 132, Near Suchitra Bus Stop,Suchitra, Jeedimetla Village
Hyderabad
Hyderabad District
Andhra Pradesh
India
500055

Orange Tours and Travels reviews & complaints(496)

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S
Satheeswari
from Amalapuram, Andhra Pradesh
Feb 22, 2024
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Complaint Regarding Amalapuram orange

Address:Amalapuram

I sent Cargo from Amalapuram to madurai on 09/02/2024. Day(19/02/2024) i received with damaged condition. I asked for reason, very worst response got from Amalapuram office agent Srinivas, lot of product's damaged.they are poor handling ...i added proof also...without my permission they opened the boxes which i have packed already and repacked it improperly...they have not use them own even single cello tape...I trust that you will address...
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Address:CHANNASANDRA, BANGALORE

PNR:[protected], From: Bangalore to Hyderabad, Boarding Date:[protected] at Time: 09:00 PM, Coach Number: AR024562, Driver Name: PAIDIPAMULA NAGARAJU (7069VJD), Driver Number: [protected],
Boarding Address: HOPE FARM JUNCTION

I had booked my Ticket for MERCEDES BENZ MULTI AXLE A/C SLEEPER CLASS but 45 Minutes before Journey got a SMS informing that due to unavoidable circumstances there is a change in the Bus and a Ashok...
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We traveled with Orange Travels in the Platinum Sleeper class from Hyderabad to Shirdi on February 10th, 2024, with PNR:[protected].

Our journey commenced from Suchitra, the starting point of the bus. However, upon boarding, the driver promptly identified a technical issue with the bus. Despite attempts by the technical team to rectify the problem, the bus only resumed operation after a delay of 30 minutes. Unfortunately, after...
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Address:Orange Tours & Travels, Plot No 02-163/NR, Beside METRO Wholesale Supermarket, Suchitra, Hyderabad, Telangana 500067

We traveled with Orange Travels in the Platinum Sleeper class from Hyderabad to Shirdi on February 10th, 2024, with PNR:[protected].

Our journey commenced from Suchitra, the starting point of the bus. However, upon boarding, the driver promptly identified a technical issue with the bus. Despite attempts by the technical team to rectify the problem, the bus only resumed operation after a delay of 30 minutes. Unfortunately, after...
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Address:Bapatla

Yesterday I am traveling Bangalore to Bapatla in orange travels. That bus sets and service worst and midnight bus suddenly break down, asking to drive and helping man there not responce and talking in worst words is pangers, that's customer number not working and that midnight all in standing in road, after 3 hours in response and providing another bus, that bus also same, worst behavior in drive and helping man night 8:30 I am getting in...
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G
Gurunesh
Jan 6, 2024
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Poor service and response

Address:Bangalore

On Jan 1st night we travelled in your travels from Hyd to BGL.
We paid double charges (total 4 tickets) to reach our destination. We suppose to reach BGL by 8am, but we reached at 2pm.
We waited nearly 1.5hr for alternate bus. Finally To reach BGL we travelled in KSRTC upto devanhalli tolgate.
This is not fair. I lost one day leave and childrens absent for school.
I never faced such kind of experience in any...
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V
Vignesh1896
from Chennai, Tamil Nadu
Nov 15, 2023
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Inside the bus full of rainwater

It was such an irritating trip in my life I went with told the driver rainwater was coming inside the bus he told me to just go and sleep to raise a complaint I don't mind

He was off-talking and was completely rude.

I argued with him I spent 800rs but I did not sleep he told me what I can

Please request a check with the FC for the bus, I think it was expired please check and resolve it
br...
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Address:Hyderabad Lakdipool
Website:www.oraangetravels.in

The ticket was booked from Wakkad, to Lakdipool starting on 8th and reaching on 9th
but the bus failed before 20km Solapur. around 4:00 AM

the driver was not helpful not able to provide the alternate arrangement to the female passenger
was a no response from the Orange tours and Travels customer support
OTT-14
Mobile number: [protected] / [protected]
Bus no. AR024198 ( Volvo Multi-Axle...
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Worst bus service ever. Deserves a negative rating. Never ever book this service. My mother a senior citizen took bus from bangalore to hyderabad. The bus was delayed by over one hour. We tried reaching all the customer care numbers but none got through. So she had to just wait with no clue when the bus will come. The dropping point was madinaguda near orange travels. They abandoned my mother at Shamshadabad which is 45km away from drop off...
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A
aditisarsan
from Hyderabad, Telangana
Oct 24, 2023
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Baggage damaged

Address:hyderabad

I already given complaint on 3rd oct. on orange bus regarding damage of luggage bag & stuff inside bite by rat in bus, but problem is not solved. no reply from otange travels, no compensation ....
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F
Furqan Qaderi
Oct 11, 2023
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Orange travels

It was very bad experience with orange travels. I have booked a ticket for the Nagpur to hyderabad at 10 oct 23. First thing bus start to nagpur one our late and it reach hyderabad two our late than bus driver stop the bus out side of city and go down thet point. Bus will not go inside of city. And they are talking very rudely with me. I had to arrange for go to city. Its very ridiculous. So i recommend to any body who want travel in orange...
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C
Chetna Lakshwani
Oct 9, 2023
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Urgent look into this

I am travelling from Bangalore to pune in Orange travels. I really need help, staff is really rude and they behaved very badly.
I am asking them to stop for washroom since 2 hours but they are not stopping at all. I really need help on this urgently please help....
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C
Chetna Lakshwani
Oct 9, 2023
Oct 11, 2023
This thread was updated on Oct 11, 2023
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Issue in his travel, look Urgently

Hi
I am travelling from Bangalore to pune from Orange travels, I feel really unsafe here at this time . the staff is very rude and I am asking to stop for washroom break from 2 hours but they are not stopping at all. I am calling them, they are ignoring it. Please help me in this case I am stuck here, they are shouting at me badly...
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A
aditisarsan
from Hyderabad, Telangana
Oct 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Baggage damaged in orange bus dicky

My daughter travelled from hyderabad to banglore on 2 oct through orange bus, after reaching her hostel room she saw bag and stuff inside is damaged by rat. bag was kept in bus backside dicky.i complaint & msg orange travel, they taking it lightly, they just message as opology & not repeat again. my costly bag & stuff is damage. i need rs.10000 compensation from orange travels.here i am uploading the photos...
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Writer Pooja Dubey
Sep 25, 2023
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Lack of response, delay, and no return of money

Address:Shop No.10, Grafican Arcade, Sasoon Road, Near Jahangir Nursing Home, Pune - 411001, Maharashtra

No communication from the operator on the fact that the bus was under repair even after I made 15 calls after an hour of struggle to reach out to the driver, he picks and tells me that the bus is under repair and I should speak to the operator. Tried that and I was asked for the PNR number and then the call got disconnected and it happened three times. Even here, this is the fifth time I am typing but your app doesnt allow submission of requests....
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Literally I cried for the Orange travels services.. Driver shouted on passingers (on me) I must be there in hyd for an important work, I was late 5 to 6 min I requested the driver to wait just 5 min so that I can catch the bus but he said come to next stop so I came to the next stop with sufferings and lagguage and I called the driver and he said I just crossed the stop 2 min ago.. Y he can't wait for 2 min and he was very very rude and shouted...
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R
Ramasunil Gullapudi
from Chennai, Tamil Nadu
Sep 5, 2023
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Irresponsible management

My ticket number TS9X25602597. It has to start from patancheru station at 9:30 PM. I am complaining now at 12:05 AM. Still bus not started and we have baby of age 20 days. We don't have nothing to eat. After 3 hours of demanding driver to start, he is saying battery not working. Interesting thing is this is starting point of bus. If you don't pay penalty for our struggle we are ready to file complaint. We have all passengers with us....
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Address:003,Saranya Silverstone,9th main,hoysalanagar,Bangalore 560016

I have booked ticket through goibibo app for Orange travels from Eluru to Bangalore and changed my journey date from 4th sep to 5th sep through customer care. When I am changing journey date the person who attempted my call on 2nd sep at 9.52 PM didn't inform me that after modification of ticket one time, cancellation is not possible.

Now because of some medical emergency when we asked to cancel ticket customer care team is...
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P
Pochha Reddy
Aug 23, 2023
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Complaining on travels for not picking up the traveller

Address:203, Mythri Apartment, street number 2, Chikkadpally metro station, Hyderabad, 500020

I, Mudupu Pocha Reddy, age 27, booked a ticket from JBS Hyderabad to Adilabad on August 23rd, 2023. The given time by the travels to pick up is 6PM. I started at 5:30 PM from my location and due to heavy traffic in the city I reached just 10 mins late. (The whole world knows how the traffic situation goes in all metropolitan cities specifically in office timings.) I was in contact with driver during my travel time and I also personally requested...
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S
Srinivas goud burugu
Aug 15, 2023
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Blanket

The blankets are very smelly, and when asked about them nobody responded properly...
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