Orange Tours And Travels — bus service bangalore to chennai

I am traveling from orange bus bangalore to chennai morning bus. First of all the bus started from bangalore late by 30 minutes. No snackbox or water bottle was provided. At halfway they made us change the buses. Such pathetic operation.. Staff was rude. I am having last seat and all other seats are full of blankets.. Sitting in the middle of a pile of blankets... I expected better from orange for my 700 rs.