Orange Tours And Travels — bus stopped in the middle and no support from operator

Address:

Hyderabad, Telangana, 500018

I booked a ticket in orange travels from attili to hyderabad dated 20th october 2019 for my wife and kid. The bus got stranded in the middle and the driver and conductor left us in the road with out even caring for providing any alternative. Customer support is very rude and is shouting on us saying thay they dont have any alternative and nothing can be done.
If these are the standards the operator is maintaining regading the bus quality and customer support, this traveller is unfit for operating a bus. They should be ashamed of themself and it is more of a cheating than failure. I am never going book a ticket from the operator again and also would be spreading word of mouth feedback on this filthy bus and service to the extent possible.
Narendra reddy