Orange Tours And Travels — bus was cancelled without any notification. customer care is not attending the calls.

Address:

Hyderabad, Telangana, 534437

Hi

I have booked a ticket from hanuman junction to hyderabad and pnr number for reference is 92759116. Schedule arrival of bus was at 10:15 pm on 1st of may. There was no message detailing about driver number or service number. Upon calling customer care they informed me that service number is 122 and will arrive around 10:30

Waited for 1 hour i. E. Till 11:30 pm and there was no clue of bus. When enquired with other bus driver from same travels he informed me that there was no service with number 122 today and it was cancelled. Bus driver gave a number of a agent i. E.[protected] and when i called on that number that guy simply hangup the call stating to check with customer care.

Tried to call customer care for 1 hour and no one attented the calls.

Finally called red bus customer care and they tried to contact them and even they too didn't got any response from them.

Never book a ticket from this useless and fraud travels.

Thanks and regards
Hari