Orange Tours And Travels — Cancelled service ott-120 on 10/07/16 and the wait of almost 3 hours to get the cancellation news

Address:	Ernakulam, Kerala, 682013
Website:	Orange Tours & Travles

I had booked 2 tickets, from cochin to bangalore, in service ott-120, on 10/07/2016. though scheduled departure time was 7 pm, me & my daughter were kept waiting at the boarding point till 9.30 pm, before announcing cancellation of the service due to technical issues. another bus was arranged at 10 pm which also did not have permit to get inside karnataka and had to drop us off at the tn-ktk border. another pick up vehicle was supposed to be there, when we arrived, which also got delayed forcing us to take a cab so as not to miss offices. i had tremendous mental strain and also a financial loss of rs. 2500 due to hiring of cab.