Orange Tours And Travels — Departure

Hi Team,
I have put the boarding point as madhapur, along with me a cousin is traveling, he said he will board the bus at mehdipatnam
So I have informed the travels regarding this and I was waiting at madhapur bus stop from 9:45 pm
The travels people simply saying I have changed my boarding point to mehdipatnam and they called me at 10:30 pm and said that bus got left from madhapur bus stop long back
I personally booked a cab and came to mehdipatnam
This is not at all fair, am I so stupid to book a cab and board the bus
Please take a immediate action, already before I faced a issue in orange travels while travelling to vishakapatnam

Thanks