Orange Tours And Travels — Driver's negligence OTT124

Hi, I booked a ticket from rajahmundry to hyderabad on[protected]. Driver stopped the bus for urinals near hyderabad outskirts. Driver drove the bus without counting the passengers. The bus left before I boarded the bus. My 3-year-old son and my luggage remained in the bus. By God's grace a boy gave me lift and we chased the bus. The bus went about 5 kilometers. At that time I was very confused and scared. At the same time, my phone remained in the bus.
I am requesting not to repeat these mistakes through your travel agency. I am regular customer to orange travels. I am attaching my ticket for your reference.