[Resolved] Orange Tours And Travels — hygiene and rude driver
M
mbhadri
from Bengaluru, Karnataka
Address:
Bangalore, Karnataka, 560068
The bus ride was very uncomfortable as the driver was trying to cover the lost time due to ac belt snapping. Also we saw cockroaches. Pl use a disinfectant periodically. On the way back from goa to bangalore on 25th december 2018 evening the bus driver was lying on the location that he was already in the bus stop opp to hp petrol bunk. Being new we were struggling to locate while he reached late. When the women in the bus had gone to the toilet and got delayed by a few minutes the driver was using fowl language. Also he refused to reduce the temperature and was losing his temper. He had locked out the bus during break and some passengers were trapped inside who got up late. I don't understand that when we pay much higher tariffs than other buses. We also expect much better service and courteous staff.
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Jan 31, 2019
Complaint marked as Resolved
Orange Tours and Travels customer support has been notified about the posted complaint.
Dec 27, 2018
Updated by mbhadri Bus details onward travel from Bangalore to Goa was on 21dec2018 at 7:15pm boarding Tracking from Orange Tours Travels
PNR:11139562
Vehicle Number:AR02 5464
Service:OTT - 1037
Contact Number:[protected]
Track at:http://trkg.in/EYXUEF
Also return travel details from Goa to Bangalore on 25th Dec 2018
- Orange Travels - Your journey details: BusNo: AR025463, ServiceNo: ServiceNo: OTT - 1038
Verified Support
Dec 27, 2018
Orange Tours and Travels Customer Care's response Dear Customer,
As per the above complaint, we are sorry for the inconvenience caused to you. May we request you to share us with your full journey details, so that we can trace the service & crew and do the needful accordingly to sort out the issue. You may further communicate using our [protected]@orangetravels.in mail ID.
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